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Office of the
Illinois Attorney General
Kwame Raoul

Illinois Attorney General Logo

Rights of the People

Senior Advocacy

As the elderly population grows in Illinois and across our nation, protecting older citizens continues to be one of the most important responsibilities of the Attorney General's Office. Far too often, scam artists perceive senior citizens as vulnerable and relatively wealthy due to their ability to access retirement accounts and pensions. As a result, seniors are a frequent target of a wide range of consumer fraud scams. Illinois Attorney General Kwame Raoul works to protect all Illinois seniors by taking legal action against those who prey on seniors and supporting legislation to toughen penalties against those who commit crimes against the elderly.

Sadly, financial exploitation is not the only threat to seniors' safety. Physical and sexual abuse of elderly citizens is far too prevalent. These often unreported crime is devastating to both victims and family members. In response to this serious problem, the Attorney General's Office is working with advocates, other government agencies, and law enforcement officials to root out abuse.

  • The Attorney General provides a Senior Citizens Consumer Fraud Helpline. To contact the hotline, please call 1-800-243-5377 or email
  • To report abuse, neglect or exploitation of an older person living in the community, please contact the 24-hour Illinois Elder Abuse Hotline at 1-866-800-1409 or visit online, visit
  • To report the abuse, neglect or exploitation of an older person living in a long-term care facility, please contact the Department of Public Health at 1-800-252-4343 or individuals with hearing or speech disabilities can reach us by using the 7-1-1 relay service. You can also visit online,

Additional Resources

  • Do Not Call Registry
    Decrease the number of unwanted phone solicitations with this federal program
  • Health Care Assistance
    If you have questions about your current health or prescription drug plans, or if you need help related to medical providers, the Attorney General's Health Care Bureau can assist
  • Identity Theft Hotline
    Specially-trained advocates can assist in reporting and restoring identity theft instances
  • Veterans Issues
    If you served in the military or have a family member who is a veteran, the Attorney General's Military and Veterans Rights Bureau has resources to assist

TRIAD Program

The Attorney General's Office is pleased to participate in the following programs to help protect Illinois' older citizens:

  • The Attorney General's Office is proud to be a founding member of Illinois TRIAD and to have served on its board since 1990. Working with the Illinois Law Enforcement Training Board and the Illinois Association of Chiefs of Police, Illinois TRIAD was one of the first organizations in the nation to guide a statewide response to the critical issue of crime against seniors.
  • Local TRIADs, found throughout Illinois, consist of law enforcement officials such as county sheriffs and municipal chiefs of police, as well as senior community advocates and other community activists. Each TRIAD also consists of an advisory council, which helps to determine the needs and concerns of older citizens and suggest further initiatives. TRIAD activities help implement crime prevention, education and volunteer programs for older citizens. One of TRIAD's most notable outgrowths is the Elderly Service Officers program, which provides specialized training for law enforcement officers who work with seniors.