Office of the
Illinois Attorney General
Kwame Raoul

Public Utilities

Public utilities such as gas and electricity for our homes are critical for safety and comfort. There are many layers of state and federal regulations that are in place to ensure their availability and to guarantee affordability and access to residents. The Attorney General's Office offers a variety of resources to help you understand your rights to critical services and to know what programs are available to you and your family.

Having the right information can help you save money and more importantly, avoid being misled by promises of savings that some suppliers make that actually harm customers financially.

If you are considering switching your electricity supplier, visit the Illinois Commerce Commission’s website for more information at www.pluginillinois.org. The Attorney General’s Office developed the brochure Alternative Energy Suppliers: Higher Prices with Questionable Benefits (also below) as another resource to learn about your rights before and after signing contracts for energy.

Contact Information

For more information or to submit a complaint, contact Attorney General Kwame Raoul’s Consumer Fraud Bureau. You can also submit an online Consumer Complaint Submission Form here.