ILLINOIS ATTORNEY GENERAL PUBLICATIONS
The Illinois Attorney General’s Office has developed materials on many relevant topics to keep our constituents protected from harm, educated on issues and informed of their rights. Below is the library of documents available for you to review or download.
To seek materials in an alternate format or another language, please contact our office with details.
CONSUMER PROTECTION
Auto Buying, Financing and Repair
- As Is Cars: Know the Warning Signs Poster (English)
- As Is Cars: Know the Warning Signs Poster (Chinese)
- As Is Cars: Know the Warning Signs Poster (Korean)
- As Is Cars: Know the Warning Signs Poster (Spanish)
- Buying a New Vehicle
- Buying a Used Vehicle: Consumer Checklist (English)
- Buying a Used Vehicle: Consumer Checklist (Spanish)
- Consumer Guide to Buying a Used Vehicle (English)
- Consumer Guide to Buying a Used Vehicle (Polish)
- Consumer Guide to Buying a Used Vehicle (Spanish)
- FAQ for Car Dealers on Used Car Powertrain Warranty Requirement
- Illinois Automotive Repair Act
- Things You Should Know About Illinois Lemon Law
Charitable Giving
Consumer Issues and Common Scams
- Beware of Government Impostors (English)
- Beware of Government Impostors (Spanish)
- Consumer Tips Brochure (English)
- Consumer Tips Brochure (Polish)
- Consumer Tips Brochure (Spanish)
- Do Not Call Registry Fact Sheet (English)
- Do Not Call Registry Fact Sheet (Polish)
- Do Not Call Registry Fact Sheet (Spanish)
- Fraud Alerts (English)
- Fraud Alerts (Polish)
- Fraud Alerts (Spanish)
- Online Scams
- Tax Season Scams
- Three Day Right to Cancel - Home Repair
Credit and Lending Issues
Healthcare Issues
- Healthcare Brochure (English)
- Healthcare Brochure (Spanish)
- Healthcare Brochure (Polish)
- Health Care Discount Plan (English)
- Health Care Discount Plan (Spanish)
- Health Insurance Portability and Accountability Act (HIPAA)
- Illinois Managed Care Reform and Patient Rights Act - Continuity of Care
- Illinois Managed Care Reform and Patient Rights Act - Appeals and Independent Reviews
- Mental Health and Substance Use Disorder Claim Denials
- Prescription Drug Discount Cards
- Your Patient Rights - The Fair Patient Billing Act
Home Repair and Housing Issues
- Home Repair and Construction: How To Choose A Contractor
- Home Repair and Construction: What You Should Know
- Home Repair Know Your Consumer Rights (English)
- Home Repair Know Your Consumer Rights (Polish)
- Home Repair Know Your Consumer Rights (Spanish)
- Important Notice to Buyers Installment Sales Contract Act
- Landlord And Tenant Rights Law (English)
- Landlord And Tenant Rights Law (Spanish)
- The Savvy Consumer's Checklist - Home Repair
- Three Day Right to Cancel - Home Repair
Identity Theft
- Holiday Shopping Online
- ID Theft Affidavit
- Identity Theft Resource Guide for Illinois Consumers
- Illinois Identity Theft Brochure (English)
- Illinois Identity Theft Brochure (Polish)
- Illinois Identity Theft Brochure (Spanish)
- Online Shopping (English)
- Online Shopping (Polish)
- Placing A Security Freeze On Your Credit Report
- Unwanted Junk Mail and Telemarketing Calls
Internet Issues
Public Utilities
Gas and Electric
- Alternative Energy Suppliers: Higher Prices with Questionable Benefits (Polish)
- Alternative Energy Suppliers: Higher Prices with Questionable Benefits (Spanish)
- Alternative Energy Suppliers: Higher Prices with Questionable Benefits (English)
- Get Smart About Smart Meters Brochure
- Home Heating Gas and Electric Brochure (English)
- Home Heating Gas and Electric Brochure (Spanish)
- LIHEAP/PIPP Alert (English)
- LIHEAP/PIPP Alert (Spanish)
Solar and Renewable Energy
Student Issues
- College Prep Brochure
- College Prep Brochure (Spanish)
- College Prep Brochure (Polish)
- Student Loan Assistance: Helping Student Borrowers Manage Debt
- Student Loan Assistance: Helping Student Borrowers Manage Debt (Spanish)
- Student Loan Assistance: Helping Student Borrowers Manage Debt (Polish)
- Student Loan Debt Relief: Do Your Homework
- Student Loan Debt Relief: Do Your Homework (Spanish)
SAFER COMMUNITIES
Online Safety for Kids
Check out our site for kids, educators & parents at:
Orders of Protection
Resources for Law Enforcement
- Application For Death Benefits Pursuant To The "Line Of Duty Compensation Act"
- Elderly Service Officer Training Booklet
- Firearms Restraining Order Brochure
- Firearms Restraining Order Fact Sheet for Law Enforcement
- Opening the Bench and Bar with People with Disabilities
- Guidance to Law Enforcement on Abortion
- Guidance to Law Enforcement on Hate Crimes
- Guidance to Law Enforcement on Immigration
- Law Enforcement Guide to Interacting with People Who Are Blind or Have Low Vision
- Law Enforcement Guide to Interacting with People Who Are Deaf or Hard of Hearing
- Law Enforcement Guide to Interacting with People with Autism
- Line Of Duty Compensation Act
- Opening the Bench and Bar with People with Disabilities
- Written Statement of Explanation of Rights for Law Enforcement - Marsy's Rights
Safeguarding Children
- Child Support Enforcement in Illinois Handbook
- Childhood Lead Poisoning Prevention
- Preventing Furniture Tip-Over Deaths (English)
- Preventing Furniture Tip-Over Deaths (English - 11"x17")
- Preventing Furniture Tip-Over Deaths (Spanish)
- Preventing Furniture Tip-Over Deaths (Spanish - 11"x17")
- Reporting Sexual Assault - High School Poster
- Reporting Sexual Assault - MIddle School Poster
Supporting Victims of Crimes
Address Confidentiality Program (ACP)
Crime Victim Compensation
- Crime Victims Compensation Program Fact Sheet (English)
- Crime Victims Compensation Program Fact Sheet (Spanish)
- Financial Assistance for Victims of Violent Crime Poster (8.5"x11" - English)
- Financial Assistance for Victims of Violent Crime Poster (8.5"x11" - Polish)
- Financial Assistance for Victims of Violent Crime Poster (8.5"x11" - Spanish)
- Financial Assistance for Victims of Violent Crime Poster (11"x17" - English)
- Financial Assistance for Victims of Violent Crime Poster (11"x17" - Polish)
- Financial Assistance for Victims of Violent Crime Poster (11"x17" - Spanish)
- Illinois Crime Victims Bill of Rights Poster 8.5x11 (English)
- Illinois Crime Victims Bill of Rights Poster 8.5x11 (Spanish)
- Illinois Crime Victims Bill of Rights Poster 11x17 (English)
- Illinois Crime Victims Bill of Rights Poster 11x17 (Spanish)
Domestic Violence Prevention
Preventing Sexual Assault on Campus
Sexual Assault Nurse Examiner (SANE)
- Medical Forensic Exam Brochure (English)
- Medical Forensic Exam Brochure (Arabic)
- Medical Forensic Exam Brochure (Chinese Simplified)
- Medical Forensic Exam Brochure (Chinese Traditional)
- Medical Forensic Exam Brochure (Korean)
- Medical Forensic Exam Brochure (Polish)
- Medical Forensic Exam Brochure (Spanish)
- Medical Forensic Exam Brochure (Tagalog)
- Medical Forensic Exam Brochure (Urdu)
- SANE Brochure
- SANE Fact Sheet
- SANE Poster
- 5 Rules Card
Statewide Victim Assistance (SVA)
Violent Crime Victim Assistance (VCVA)
RIGHTS OF THE PEOPLE
Civil Rights
Disability Rights
- Access Parking Brochure (English)
- Access Parking Brochure (Spanish)
- Access to Effective Communications Booklet
- Assistance Animals: A Guide for Individuals with Disabilities and Illinois Housing Providers
- Disability Rights Fact Sheet
- Ensuring Accessibility for Customers with Disabilities
- Guidance - School and Mental Health Records
- Guidelines for Choosing a Lay Advocate in Special Education
- Guidelines for Choosing an Attorney for Special Education Representation
- Opening the Bench and Bar with People with Disabilities
- Report Incidents of Abuse, Neglect, and Financial Exploitation
- Service Animals: A Guide for Individuals with Disabilities and Illinois Businesses
- Tax Incentives for Small Businesses Fact Sheet
Hate Crimes
- Hate Crimes Fact Sheet (English)
- Hate Crimes Fact Sheet (Arabic)
- Hate Crimes Fact Sheet (Chinese Simplified)
- Hate Crimes Fact Sheet (Chinese Traditional)
- Hate Crimes Fact Sheet (Hindi)
- Hate Crimes Fact Sheet (Japanese)
- Hate Crimes Fact Sheet (Korean)
- Hate Crimes Fact Sheet (Polish)
- Hate Crimes Fact Sheet (Spanish)
- Hate Crimes Fact Sheet (Tagalog)
- Hate Crimes Fact Sheet (Urdu)
- Hate Crimes Fact Sheet (Vietnamese)
Immigration Rights
- Avoiding Dishonest Immigration Services Providers (English)
- Avoiding Dishonest Immigration Services Providers (Spanish)
- Immigration Service Providers (English)
- Immigration Service Providers (Polish)
- Immigration Service Providers (Spanish)
- Immigration Rights Poster (English)
- Immigration Rights Poster (Spanish)
- Immigration Services Providers: FAQs (English)
- Immigration Services Providers: FAQs (Spanish)
- Know Your Rights (English)
- Know Your Rights (Pocket Sized)
- Know Your Rights (Arabic)
- Know Your Rights (Chinese)
- Know Your Rights (Hindi)
- Know Your Rights (Polish)
- Know Your Rights (Serbian)
- Know Your Rights (Spanish)
- Know Your Rights (Urdu)
Military and Veterans Rights
- Benefits for Illinois Veterans Booklet
- Burial Benefit for Illinois Veterans
- Calculating Differential Pay Overview and Instructions
- Differential Calculation Worksheet
- Hiring Preference within State & Local Governments
- Illinois Family Military Leave Act
- Illinois Service Members Civil Act Relief Act (ISCRA)
- Illinois Service Member Employment and Reemployment Rights Act (ISERRA) Brochure
- Illinois Service Member Employment and Reemployment Rights Act (ISERRA) Notice
- Legal Rights Of Illinois Service Members
- Line Of Duty Compensation Act
- Military and Veterans Rights Bureau Fact Sheet
- Military and Veterans Rights Bureau Request For Assistance Form
- Military Sexual Trauma: Rights and Resources
- Veterans & Traumatic Stress
- Veterans’ Consumer Alert: Pension Benefits Scams
Senior Rights
- Grandparent Scam Fact Sheet (English)
- Grandparent Scam Fact Sheet (Polish)
- Just Hang Up Flyer (English)
- Just Hang Up Flyer (Polish)
- Just Hang Up Flyer (Spanish)
- Medicare Open Enrollment Booklet
- Social Security Scam
- Sweetheart Scams
- Do Not Call Registry Fact Sheet (English)
- Do Not Call Registry Fact Sheet (Polish)
- Do Not Call Registry Fact Sheet (Spanish)
Women's Rights
ADDITIONAL RESOURCES
About the Office
- Community Outreach Presentations Flyer
- Illinois Attorney General's Resource Guide - English
- Illinois Attorney General's Resource Guide - Polish
- Illinois Attorney General's Resource Guide - Spanish
- Key Functions and Hotlines - English
- Key Functions and Hotlines - Hindi
- Key Functions and Hotlines - Japanese
- Key Functions and Hotlines - Korean
- Key Functions and Hotlines - Polish
- Key Functions and Hotlines - Simplified Chinese
- Key Functions and Hotlines - Spanish
- Key Functions and Hotlines - Tagalog
- Key Functions and Hotlines - Traditional Chinese
- Key Functions and Hotlines - Vietnamese
- Programs and Services Overview Brochure - English
- Programs and Services Overview Brochure - Polish
- Programs and Services Overview Brochure - Spanish