PC Technician - Information Technology - Springfield
OFFICE OF ATTORNEY GENERAL
POSITION CLASSIFICATION: PC Technician
PERMANENT ASSIGNMENT: Deputy Chief of Staff, Administration
BUREAU SERVED: Information Technology
LOCATION: Metro-East Regional Office
SALARY: $44,040 - $54,660 annually
SUMMARY OF DUTIES AND RESPONSIBILITIES:
Provides professional IT support to all staff through the configuration, installation and maintenance of PC’s, laptops, all peripheral hardware and software. Helps troubleshoot user needs, user documents, operating system upgrades and re-installations. Performs network client software installation and upgrades, and maintains PC, peripheral, and software inventory. Diagnoses network, software, hardware and operator problems and recommends or performs minor remedial actions to correct problems or coordinate repairs with external contractual IT vendors. Installs replacement parts, upgrades equipment and orders supplies as needed for new PC and peripheral installations. Maintains data line location records and helps troubleshoot line problems when they occur. Answers user questions from the help desk and provides on-site support to all staff.
1. Requires completion of an Associate’s degree in computer science or related field and one (1) year of experience in technical field, or an equivalent combination of training and experience.
HOURS OF WORK: 8:45 a.m. - 4:45 p.m. (Monday - Friday)
Application Procedure: Send resume with cover letter to:
Office of the Illinois Attorney General
An Equal Opportunity Employer
The Illinois Attorney General's Office is an equal opportunity employer. The Office considers applicants without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.