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Advocating for Older Citizens


Advocating for Older Citizens

As the elderly population grows in Illinois and across our nation, protecting older citizens continues to be one of the most important responsibilities of the Attorney General’s office. Far too often, scam artists perceive senior citizens as vulnerable and relatively wealthy due to their ability to access retirement accounts and pensions. As a result, seniors are a frequent target of a wide range of consumer fraud scams. Illinois Attorney General Lisa Madigan works to protect all Illinois seniors by taking legal action against those who prey on seniors and supporting legislation to toughen penalties against those who commit crimes against the elderly.

Sadly, financial exploitation is not the only threat to seniors’ safety. Physical and sexual abuse of elderly citizens is far too prevalent. This often unreported crime is devastating to both victims and family members. In response to this serious problem, the Attorney General’s office is working with advocates, other government agencies and law enforcement officials to root out abuse.

The Attorney General provides a Senior Citizens Consumer Fraud Hotline. To contact the hotline please call 1-800-243-5377 or 1-800-964-3013 (TTY).

To report abuse, neglect or exploitation of an older person living in the community, please contact the 24-hour Illinois Elder Abuse Hotline at 1-866-800-1409 or 1-888-206-1327 (TTY). Online, visit www.state.il.us/aging/.

To report the abuse, neglect or exploitation of an older person living in a long-term care facility, please contact the Department of Public Health at 1-800-252-4343 or 1-800-547-0466 (TTY). Online, visit www.idph.state.il.us/.

The Attorney General’s office is proud to participate in the following programs to help protect Illinois’ older citizens:


Additional Information:


Contact Information:

Office of the Attorney General
James R. Thompson Center
100 W. Randolph St.
Chicago, IL 60601
312-814-2592
1-800-964-3013 (TTY)

Senior Citizens Consumer Fraud Hotline:
1-800-243-5377 or 1-800-964-3013 (TTY).

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