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Illinois Attorney General Lisa Madigan
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Publications and Brochures


Click on one of the categories below or scroll down to find the publication or brochure you are looking for.

Auto Buying, Financing and Repair Brochures and Pamphlets Charitable Giving
Children and Youth Issues Credit and Lending Issues Franchise Information and Publications
General Consumer Issues and Common Scams Health Care Issues Home Repair and Housing Issues
Identity Theft Immigration Assistance Internet Issues
Programs and Services Student Issues Telecommunications

Auto Buying, Financing and Repair

Effective July 1, 2017, Illinois law now requires that some used vehicles be sold with a 15-day/500-mile powertrain warranty to protect consumers who buy used vehicles. For more information, please review our Used Car Buying Guide and our Consumer Checklist to help you purchase a used car.

Charitable Giving

  • Investigate Before You Donate (PDF)
  • Be an Informed Donor (HTML) (PDF)
  • The Savvy Consumer’s Checklist Donating Wisely (PDF)

Children and Youth Issues

Credit and Lending Issues

General Consumer Issues and Information on Common Scams

Health Care Issues

  • Health Care Discount Plan PDF Document English     Español
  • Health Insurance Portability and Accountability Act (HIPAA) (PDF)
  • Illinois Managed Care Reform and Patient Rights Act - Continuity of Care (PDF)
  • Illinois Managed Care Reform and Patient Rights Act - Appeals and Independent Reviews (PDF)
  • Social Security Number Removal Initiative (PDF) (PDF Español)
  • Your Patient Rights - The Fair Patient Billing Act (PDF)

Home Repair and Housing Issues

  • Choosing a Natural Gas or Electricity Supplier (PDF)
  • Contract for Deed/Installment Sales Contract Buyer’s Notice (PDF)
  • Financing Home Repairs (PDF)
  • Gas and Electric - Consumer Rights (PDF)
  • Gas and Electric - Consumer Rights (PDF Español)
  • Home Equity (HTML) (PDF) (PDF Español)
  • Home Repair and Construction (HTML) (PDF)
  • Home Repair and Construction: Know Your Rights (PDF)
  • Home Repair and Construction: How to Choose a Contractor (PDF)
  • Home Repair: Know Your Consumer Rights (Color) (PDF)
  • Home Repair: Know Your Consumer Rights (Black and White) (PDF)
  • Home Repair and Remodeling Act (HTML)
  • Household Moves (HTML) (PDF)
  • Landlord and Tenant Rights and Laws (PDF)  (PDF Español) (HTML Español)
  • LIHEAP Alert (PDF)
  • The Natural Gas Price Spiral Report (PDF)
  • The Savvy Consumer’s Checklist - Home Repair (PDF)
  • Three Day Right to Cancel Home Repair (HTML) (PDF)
  • Tips To Avoid Home Repair Fraud (HTML)

Identity Theft

  • Consumer’s Checklist Protecting Your Identity (PDF)
  • Phishing (PDF)
  • Identity Theft Hotline (HTML)
  • Information Security and Security Breach Notification Guide (PDF)
  • Illinois Identity Theft Hotline brochure (PDF)  (PDF Español)
  • Identity Theft (PDF)
  • Placing A Security Freeze On Your Credit Report (PDF in English)
  • Identity Theft Resource Guide for Illinois Consumers (PDF)
  • ID Theft Affidavit (PDF)
  • Identity Theft Victim Kit (PDF)
  • Reporting Identity Theft as a Victim (PDF)
  • Carta de Robo de identidad (HTML) (PDF)
  • Robo de identidad (HTML) (PDF)

Immigrant Assistance Program

Internet Issues

Student Issues

  • Student Loan Assistance: Helping Student Borrowers Manage Debt (PDF)
  • Student Loan Debt Relief: Do Your Homework (PDF)
  • College Prep: How to Make the Right Choice for Your Future (PDF)

Telecommunications


CONSUMER FRAUD HOTLINES

Chicago
800/386-5438
TTY: 800/964-3013

Springfield
800/243-0618
TTY: 877/844-5461

Carbondale
800/243-0607
TTY: 877/675-9339

Spanish Language Hotline: 1-866-310-8398

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