OFFICE OF THE ILLINOIS ATTORNEY GENERAL
BUREAU: Health Care
LOCATION: 100 West Randolph,
SALARY: Commensurate with experience
SUMMARY OF DUTIES AND RESPONSIBILITIES:
The Mediator acts as a facilitator to resolve the problems through informal mediation. He or she contacts insurers and health care providers to clarify the issues and organizes conference calls, when appropriate, to encourage the insurer, medical provider, and consumer to cooperatively solve the problem. The Mediator writes letters to request information and letters in support of appeals of benefit denials. The Mediator obtains direction as to legal action from the attorneys in the bureau and advice and direction on health and medical-related matters from the bureau's medical advisor.
The Mediator assists the Bureau Chief in various projects including reviewing proposed legislation, and planning, developing and implementing outreach activities. He or she educates and advises consumers regarding their rights as health care consumers and gives speeches to consumer groups regarding the rights and responsibilities of health care consumers.
HOURS OF WORK: 9:00 a.m. - 5:00 p.m. (Monday - Friday)
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An Equal Opportunity Employer
The Illinois Attorney General's Office is an equal opportunity employer. The Office considers applicants without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.